Shipping & Returns
All orders that are placed on our website are processed in 1-2 days and shipped from St. Gallen, Switzerland with Priority Mail without tracking number. Once your order is shipped you will receive a shipping confirmation email.
You will also be notified in case of any delay in the order processing.
Estimated shipping times
Domestic (Switzerland): 2-3 business days
Europe: 3-5 business days
Other countries: 4-15 business days
The payment is possible by PayPal or by credit card (Visa, Mastercard).
Return & Exchange Policy
If for any reason you’re not satisfied with your order you have the right to change or return your complete order or a part of it within 14 days of delivery. The return policy only applies to unused products in sellable condition and original packaging. Ship items back to us within 30 days of delivery.
Once we receive the returned item(s) the charges will be credited to you (though shipping costs are non-refundable).
Please contact us regarding any exchange or returns before sending the items back.